Returns & Exchanges

All sales on this website are processed in Australian Dollars.
All returns are handled online at the Lazybones online returns centre.
Remember to tell us whether you want a gift card credit*, exchange, or refund.
Yes! Our return policy applies to sale items as well (unless stated otherwise).
If you choose to get a gift card credit, we will add 10% of the original purchase price to it, so you have a little bit more to spend next time.

Returns can be made up to 30 days after receipt of your goods.
Goods must have original tags and be in an unused and re-sellable condition.
Please try to keep the outer bag in good condition so we can use it again (less waste is best!).
No make-up marks, perfume, or deodorant smells!
Fold items neatly, keep swing tags intact, and place in the original package.
We cannot accept items that have been worn or washed.
If an item is returned after the 30-day return period, Lazybones reserves the right to issue a gift card credit rather than a refund.
Lazybones is not liable for the loss of an item being returned; therefore, we recommend that you use registered post and keep your tracking number as a reference.

First, complete the online return form at Lazybones online returns.
Include your name and the RMA number (you’ll be given this number when you fill in the online returns form) in your return package.
You’ll need to cover the cost of getting your return back to us.
If you live outside of Australia, please check with your local post office for the cost of your return.
Send your return to: Lazybones PO Box 12346 Clunes NSW 2480
We’ll send your exchange back to you with no charge for postage.
Gift card credits*, exchanges, and refunds will only be given once we have received the item back at our head office.
With 10% bonus – yes, we’re repeating ourselves because we’d like to help you find your garment match.

Faulty items are to be returned to us, or we may offer to arrange a repair.
We will happily pay your postage costs; please include your postage receipt with your return.
Once we receive the item, a replacement will be sent to you.
If we are unable to provide a replacement, a refund may be offered.

Gift card credits (previously known as credit notes) are valid for 3 years.